SESKAT

Effective communication skills are necessary in the process of exchanging ideas, thoughts, knowledge and information so that the goal or intention is achieved in the best possible way. When we communicate effectively, both sender and receiver feel happy and satisfied.

Being flexible plays an important role in developing emotional intelligence. Learn how to adapt to new conditions and be willing to change or compromise depending on the situation while staying true to your core values.

This skill is essential when you are in a learning process involving a group of people, whether you are a participant or a trainer. Conflict and controversy are not useful interactive structures for training and learning processes. It is therefore of fundamental importance to be able to recognise the dynamics of a conflict and use the most appropriate strategies to intervene.

In particular, we refer to a social-emotional leadership style. Trainers with this skill can recognise and understand self-awareness and social awareness. They like to build positive relationships between their learners and promote an empathetic and compassionate culture. They make responsible decisions that work to continually move forward at a positive and productive pace, never underestimating the power of human connection. Leaders create environments that welcome differences, opinions and experiences.

Resilience plays a crucial role in teaching and adult education. Excellent trainers have the ability to thrive in difficult circumstances, are skilled in behaviour management and able to empathise with difficult students. The good news is that, unlike common belief, resilience can be learned, cultivated and practiced.

The ability to recognise one's own emotions and be able to manage them is crucial for adult education trainers. Only a trainer who can manage their emotions effectively will be able to create a non-judgmental and friendly, yet professional atmosphere.

An excellent trainer has the ability to coordinate a group of individuals to perform certain tasks that will aid the learning process. Managing people involves teamwork, communication, goal setting and performance evaluation. Furthermore, a trainer who has excellent people management skills will be able to identify problems and resolve conflicts within a group. Educators are responsible for providing overall direction and assistance to group members.

Motivation can be very fluctuating and uncontrollable, so a good trainer knows firstly how to assess and control their own motivation and secondly how to maintain or increase people's interest in the subject being taught.

Formatorii în educația adulților trebuie să își cultive stima de sine și încrederea în ei înșiși pentru a putea transmite mesajul lor în mod convingător. Un formator care are încredere în cunoștințele și abilitățile sale va fi cu adevărat ascultat și, totodată, eficient. O încredere în sine ridicată îi permite formatorului să creeze o atmosferă care favorizează concentrarea și învățarea.

Frustration is the feeling of being upset or annoyed as a result of not being able to change or achieve something you want, such as a training goal. The way we experience and express frustration is different and very personal, which is why it is crucial for trainers and facilitators to recognise their own and others' states of frustration and be able to act or intervene appropriately with their learners' best interests in mind.

There are 4 main learning styles, and each class has different learners, each with a unique combination of these styles. There are those who prefer to see how it's done and learn best through visual representations. Then there are auditory learners, who learn best by listening and usually prefer verbal conversations and instructions. Learners who learn through reading and writing benefit most from the presentation of a written text, and ultimately kinaesthetic learners enjoy being active, engaging all the senses. And in addition to these 4 styles, there are 8 others in which we process information. So excellent trainers are aware that they must use their methods effectively to meet the needs of all learners in the room, regardless of their learning styles.

On the one hand, engaging others refers to the ability to read their expectations, culture and relational interest. On the other hand, it is the ability to use that information to effectively lead individuals or learning groups through a learning process in which they are involved in co-creating knowledge. Trainers who have the ability to involve others will accelerate the educational process for all involved.